As leaders, we often focus on driving results, ensuring efficiency and staying resilient in the face of challenges. However, one of the most vital skills we can cultivate – especially during times of change – is adaptability. And one of the best ways to strengthen our adaptability is by surrounding ourselves with people who will say “no” to us. 

 

Throughout the 2.5 years I’ve been CEO of Melbourne Airport, we’ve been in a constant state of change: navigating returning to “normal” after Covid-19, planning for $17 billion worth of investment over the coming decade, dealing with changes in government policy and building my team to manage future growth are all challenges we have or are still dealing with. 

 

Change can be unpredictable and in these times it’s easy to get caught up in what seems like a clear-cut solution or direction. But relying solely on “what’s always worked” can lead to blind spots. I’ve learned that surrounding myself with people who aren’t afraid to push back and challenge my decisions has been invaluable when dealing with change. My team helps me to examine assumptions, spot potential pitfalls and consider alternative paths I might not have initially seen. 

 

As a leader, I believe that when our teams feel comfortable challenging us, it leads to more thoughtful, balanced decision-making – an asset to anyone who wants to remain adaptable in any period of change.